# AI Service Agent Guide

> An independent guide to AI customer service agents: which agent fits which helpdesk, how an approval rule holds a refund, and what each vendor bill really costs.

Every page has a markdown twin (linked below) and the whole site is in [llms-full.txt](https://aicustomerserviceagentguide.com/llms-full.txt).

## Pages

- [Home](https://aicustomerserviceagentguide.com/index.md): Five AI customer service agents compared on price, helpdesk fit and approvals, plus the open-source route that stops for a person before it acts.
- [Approve before send](https://aicustomerserviceagentguide.com/approve-before-send.md): An open-source approval gate holds a support agent's send until a person decides, and four lines in the project manifest turn it on.
- [Self-hosting](https://aicustomerserviceagentguide.com/self-hosted-support-agent.md): A self-hosted support agent keeps the helpdesk, billing and repo credentials in your hands, and the open-source route has running costs to price first.
- [Agent vs chatbot](https://aicustomerserviceagentguide.com/ai-agent-vs-chatbot-for-support.md): A support chatbot escalates with a transcript; an agent reads the account and the code. Compare the permission models, and the open-source route.
- [Examples](https://aicustomerserviceagentguide.com/customer-service-agent-examples.md): Four open-source customer service agent examples: the system each one read, the action it took, and the person who approved it.
- [Pricing](https://aicustomerserviceagentguide.com/ai-customer-service-agent-pricing.md): Intercom Fin is $0.99 an outcome, Zendesk €55 a seat plus €1.50 a resolution, and open-source Kortix credits start at $50; every bill is priced.

## Kortix

- [Kortix](https://kortix.com): The open-source AI Operating System.
- [Kortix docs](https://kortix.com/docs): installing, self-hosting and configuring Kortix.
- [Kortix on GitHub](https://github.com/kortix-ai/suna): the open-source repository.